With 24/7 live agents, a central monitoring platform, and a connected network of devices and technology, Telelink Response Centre can respond in real-time to any alert. You benefit from a complete, flexible solution that protects your people and your assets. We integrate all the components necessary to monitor, assess, and respond to any type of risk or emergency. Take comfort in knowing that our experienced, highly-trained response specialists are there when you need them, 24/7.
Flexible Monitoring and Response Solutions
We can help you every step of the way:
- Interpreting legislation
- Completing business requirements
- Devising policies and procedures
- Designing solutions
- Selecting effective devices and technologies
- 24/7 Monitoring and Response
Telelink’s 24/7 Response Centre
Additional Features and Benefits
Telelink has been providing Monitoring as a Service (MaaS) solutions to market leaders for more than a decade in areas such as journey management, work alone, and emergency response. We are now expanding our monitoring and response services to other applications. We have developed with the market and have helped shape the landscape for current solutions. You can feel confident in knowing you are getting a quality solution that works.
Hardware and Software Agnostic
Our monitoring platform tracks employee and assets via real-time data from leading hardware and software providers. Cellular, satellite, wifi, RFID, mobile and desktop applications, and more.
Economies of Scale
Consolidation of data, alerts, and response efforts offers economies of scale, and frees managers and supervisors from the tedious and critical work involved in monitoring.
Robust IT Infrastructure
Our world class data centre and monitoring facility is supported by diesel generators, climate control, restricted access and audited data protection and business continuity procedures.
Reporting and Documentation
When an incident occurs, documentation is key to proving compliance and minimizing losses. Call recordings, action logs, event records, and GPS history are all in one place. Customers have access to everything with a simple login, but can rely on Telelink to assist with any investigation.
ISO 9001:2015 Certified
We manage risk through process, both internally and for our customers.
Contact us today to learn more about how you can benefit from Telelink’s Monitoring as a Service (MaaS) solutions.