Company complies with the Personal Information Protection and Electronic Documents Act, Canada (“PIPEDA”) and the included provisions of the CSA Model Code to protect the personal information of its customers. Personal information includes any information about an identifiable individual, such as name, address, gender, age, ID numbers, and other things.
What information do we collect?
Like many websites we use “cookies” to collect information about visits to our website and who visits our site. If you allow “cookies” on your web browser, we or our systems can capture and remember certain information, for example, to remember preferences. You can choose to turn off “cookies” in your browser settings. If your “cookies” are turned off you may not be able to access some features of our website, but can still contact us directly. We use MailChimp as a third party service provider for marketing automation.
How do we use the information we collect?
We may use it to deliver content and products that you are most interested in. We use it to serve you better and respond to customer service requests, to run contests or promotions, send surveys or e-mail newsletters. We do not use your personal information for purposes other than those for which it was originally collected unless we first obtain your consent to do so.
How can I opt-out?
Please let us know if you do not wish to receive correspondence from us by using your opt-out options provided directly in our communications. Please note that we may retain information about transactions for record keeping and in order to provide service relating to any previous transactions.
How do you protect my information?
Your personal information is only accessible by those who need to access it to provide you service and use it in the ways described above. We use a variety of security measures to keep it safe, including secure networks and limited access to your information.
Who do we disclose your information to?
We limit disclosure of your information to disclosure as required to in order to comply with the law, to protect our rights or the rights of others, or to enforce our policies. Non-personally identifiable information is viewable by Google and Facebook as marketing providers and our web service providers.
How long do we retain your information?